Summary
Overview
Work History
Education
Skills
Timeline
Generic

Senica Jackson

Parma,OH

Summary

Dynamic Clinical Manager at ViaQuest Behavioral and Psychiatric Health with a proven track record in clinical leadership and effective communication. Skilled in training and mentoring staff while fostering positive client interactions. Demonstrated expertise in emergency situational awareness, ensuring clinical safety and optimal therapeutic outcomes through active listening and empathy.

Overview

7
7
years of professional experience

Work History

Clinical Manager

ViaQuest Behavioral Health
04.2024 - Current
  • Communicated effectively with staff members, LPs, Therapists and patients, employing active listening and interpersonal skills.
  • Regularly evaluated employee performance and provided feedback.
  • Encouraged positive peer interactions among clients through structured group activities designed to foster social connections and cooperation.
  • Supported clients'' emotional well-being by establishing rapport, trust, and understanding through active listening and empathy.
  • Evaluated effectiveness of therapeutic interventions regularly, making adjustments as necessary for optimal results.

Police Officer

Euclid Police Department
01.2022 - 02.2024
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.

91C

United Stated Army
03.2018 - 01.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Bachelor of Science - Psychology

Colorado Technical University
Colorado Springs, CO
03-2024

General

Valley Forge High School
Parma Heights, OH
06-2017

Skills

  • Clinical leadership
  • Training and mentoring
  • Effective communication
  • Emergency situational awareness
  • Clinical safety
  • Team meetings

Timeline

Clinical Manager

ViaQuest Behavioral Health
04.2024 - Current

Police Officer

Euclid Police Department
01.2022 - 02.2024

91C

United Stated Army
03.2018 - 01.2022

Bachelor of Science - Psychology

Colorado Technical University

General

Valley Forge High School

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Senica Jackson