Serena Horonzy
Saginaw
Summary
Certified Nursing Assistant with hands on clinical training and personal caregiving experience assisting with activities of daily living. Compassionate, dependable, and skilled in maintaining patient comfort, dignity, and safety. Also brings strong communication and teamwork skills from background in customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member
Hungry Howie's Pizza
Frankenmuth, MI
01.2023 - 10.2024
- Prepared and cooked menu items following standardized recipes and safety guidelines.
- Provided exceptional customer service, ensuring satisfaction with food quality and accuracy of orders.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall service speed.
Housekeeper
Zehnder's of Frankenmuth
Frankenmuth, MI
01.2022 - Current
- Ensured cleanliness and sanitation of guest rooms and common areas to enhance visitor satisfaction.
- Implemented efficient cleaning procedures, reducing turnaround time for room availability.
- Trained new staff on cleaning protocols and safety standards, fostering a high-performing team environment.
Hair Salon Assistant
Shapers Salon
Saginaw, MI
11.2024 - 01.2026
- Assisted stylists with client consultations and service preparations.
- Maintained cleanliness and organization of salon equipment and workstations.
- Supported inventory management by tracking product levels and restocking supplies.
- Engaged with clients to enhance customer experience and gather feedback.
- Learned hair care techniques and product knowledge to support stylist services.
McDonalds Manager
McDonald's
Sebewaing, MI
06.2019 - 01.2022
- Trained and mentored team members to enhance performance and service delivery.
- Managed inventory levels and coordinated supply orders to optimize stock availability.
- Analyzed sales data to identify trends and adjust strategies for enhanced profitability.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Care Giver
Self-employeed
Saginaw, MI
01.2023 - 11.2025
- Assisted with personal hygiene and grooming, promoting dignity and respect for clients.
- Administered medications as prescribed, maintaining accurate records of patient health.
- Implemented activities that enhanced physical and mental well-being of clients.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Education
Cosmetology (Trade school) -
Bayshire Beauty Academy
08.2024
High school diploma - undefined
Bay City Central High School
Bay City, MIHigh School Diploma -
I-Xcell Training Institute
Saginaw Mi02-2026
Skills
- Customer service
- Teamwork and collaboration
- Respectful and compassionate
- Time management
- Elderly care
- Personal hygiene assistance
- Basic housekeeping
- Compassionate care
- Patient care
- Dressing assistance
- Toileting assistance
Certification
- Cosmetology License
- CPR Certification
- CNA
Timeline
Hair Salon Assistant
Shapers Salon
11.2024 - 01.2026
Crew Member
Hungry Howie's Pizza
01.2023 - 10.2024
Care Giver
Self-employeed
01.2023 - 11.2025
Housekeeper
Zehnder's of Frankenmuth
01.2022 - Current
McDonalds Manager
McDonald's
06.2019 - 01.2022
High school diploma - undefined
Bay City Central High School
Cosmetology (Trade school) -
Bayshire Beauty Academy
High School Diploma -
I-Xcell Training Institute