Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Serenity Flores

Phoenix,AZ

Summary

Dynamic and results-oriented professional with a proven track record at CVS Pharmacy, adept at relationship building and leveraging outstanding verbal communication skills to boost customer satisfaction and loyalty. Excelled in multitasking and creative thinking, significantly enhancing store visual appeal and operational efficiency. Skilled in music composition and interpretation, demonstrating unparalleled adaptability and innovative problem-solving abilities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

CVS Pharmacy
05.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Crew Member

Wendy's
02.2022 - 07.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Associate of Arts - Music Education

Maricopa Community Colleges - Phoenix College
Phoenix, AZ
05.2028

High School Diploma -

Franklin Police And Fire High School
Phoenix, AZ
05.2024

Skills

  • Listening Skills
  • Relationship Building
  • Outgoing Personality
  • Verbal/written communication
  • Store Opening and Closing
  • Music Composition
  • Private Lessons
  • Sight Reading
  • Ear Training
  • Creative Thinking
  • Reading Sheet Music
  • Music Interpretation

Certification

  • [BLC {Basic Life Support}] Certified in April 2024
  • [Arizona Food Handler card] Certified

Interests

  • Music
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Drawing and Painting
  • Acting and Theater
  • Knitting and Crocheting
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Virtual Reality
  • Photography

Timeline

Sales Associate

CVS Pharmacy
05.2023 - 12.2023

Crew Member

Wendy's
02.2022 - 07.2022

Associate of Arts - Music Education

Maricopa Community Colleges - Phoenix College

High School Diploma -

Franklin Police And Fire High School

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Serenity Flores