Serenity Franco
Dos Palos
Summary
Dynamic and dedicated professional with experience at Taco Grotto, excelling in customer service and teamwork. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Skilled in food preparation and cash handling, consistently maintaining a clean and organized environment to promote a positive dining experience. Flexible and self-disciplined, ready to contribute to team success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Taco Grotto
Dos Palos, CA
06.2024 - Current
- Enhanced customer satisfaction by quickly addressing and supporting guest needs.
- Maintained cleanliness and organization of work area to ensure a positive dining environment.
- Operated equipment following safety protocols to prepare food items efficiently.
- Collaborated with team members to fulfill orders accurately and in a timely manner.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Associate Of Science - Medical
West Hills
Firebaugh, CADiploma -
Dos Palos High School
Dos Palos, CA06.2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Taking orders
- Customer engagement
- Cleaning and sanitizing
- Self-discipline
- Flexible schedule
- Safe food handling
- Drive-thru operations
- Food preparation
- Heavy lifting
- Store opening and closing
- Valid Driver's license
Certification
Food handlers
CPR certification
Languages
English
Native or Bilingual
Timeline
Crew Member
Taco Grotto
06.2024 - Current
Associate Of Science - Medical
West Hills
Diploma -
Dos Palos High School