Summary
Overview
Work History
Education
Skills
Timeline
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Serenity Orgeron

Harvey,LA

Summary

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Overview

2
2
years of professional experience

Work History

Sales Associate

H&M Company USA Inc
Gretna, LA
09.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Drive-Thru Cashier

Raising Cane's Restaurants
HARVEY, LA
09.2024 - Current
  • Greeted customers, took orders, and provided product information.
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
  • Maintained knowledge of current menu items, prices, and promotions.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
  • Replenished supplies such as napkins, straws, condiments, trays throughout shift.

Cashier

McDonald's
Marrero, LA
09.2022 - 08.2024
  • Operated cash register efficiently and accurately, processed payments by cash, credit card, and gift card.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Education

High School Diploma -

Acellus Academy
Homeschool
05-2024

Skills

  • Retail loss prevention
  • Upselling
  • Promotional support
  • Contact follow-up
  • Superb time management
  • Meeting deadlines

Timeline

Sales Associate

H&M Company USA Inc
09.2024 - Current

Drive-Thru Cashier

Raising Cane's Restaurants
09.2024 - Current

Cashier

McDonald's
09.2022 - 08.2024

High School Diploma -

Acellus Academy

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Serenity Orgeron