Summary
Overview
Work History
Education
Skills
Timeline
Generic

Serenity Ortiz

Las Vegas,Nevada

Summary

Dedicated team member with excellent communication skills and a pleasant demeanor. With strong mathematical abilities to calculate and verify totals who is tech-savvy and well-versed in POS operations. In all aspects of work, I am self-motivated and pay close attention to detail.

Overview

4
4
years of professional experience

Work History

Crew Member

Baskin Robins
06.2024 - 07.2025
  • Provided exceptional customer service, ensuring positive dining experiences for all guests.
  • Operated kitchen equipment and maintained cleanliness to uphold food safety standards.
  • Assisted in training new crew members on operational procedures and best practices.
  • Collaborated with team members to optimize workflow during peak hours, enhancing efficiency.

Dog Caretaker

Neighborhood Clients
12.2023 - 06.2024
  • Provided daily care and attention to dogs, ensuring their health and well-being.
  • Developed and maintained positive relationships with clients through effective communication.
  • Conducted regular exercise routines for dogs, promoting physical fitness and behavioral health.

  • Monitored dog behavior and reported any concerns to owners promptly, ensuring safety.
  • Maintained clean living environments for dogs, adhering to hygiene standards consistently.
  • Maintained a safe environment during walks, ensuring all dogs were properly leashed and controlled at all times.

Cashier

Sandy Valley Mx
08.2021 - 11.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer.
  • Ensured safety and satisfaction of all spectators and riders.

Education

High School Diploma -

Odyssey Charter School
Las Vegas, NV

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Quick learner
  • Leadership
  • Problem solving
  • Cash handling
  • Cleanliness
  • Safety
  • Dog handling
  • Guest engagement

Timeline

Crew Member

Baskin Robins
06.2024 - 07.2025

Dog Caretaker

Neighborhood Clients
12.2023 - 06.2024

Cashier

Sandy Valley Mx
08.2021 - 11.2023

High School Diploma -

Odyssey Charter School

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