Serenity Remer
Valparaiso,IN
Summary
Dynamic and dedicated professional with experience at McDonald's and Applebee's, excelling in customer service and teamwork. Proven ability to thrive in high-pressure environments while multitasking effectively. Committed to enhancing customer satisfaction and maintaining a clean, welcoming atmosphere. Flexible and organized, with strong time management skills to meet diverse needs.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Valparaiso, IN
12.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
Host
Applebee's
Valparaiso, IN
08.2024 - 11.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Boone Grove High School
Valparaiso, IN06-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Flexible schedule
Timeline
Crew Member
McDonald's
12.2024 - Current
Host
Applebee's
08.2024 - 11.2024
High School Diploma -
Boone Grove High School