Summary
Work History
Education
Skills
Timeline
Generic

Serge Cilonda

Watauga

Summary

Dynamic and dedicated professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to multitask and maintain high food preparation standards while enhancing customer satisfaction. Recognized for effective communication and problem-solving skills, contributing to a positive work environment and operational efficiency.

Work History

Crew Member

McDonald's
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

High School Diploma -

Haltom High School
Haltom City, TX
05.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Flexible schedule
  • Safe food handling
  • Initiative and Self-motivation
  • Food preparation

Timeline

Crew Member

McDonald's

High School Diploma -

Haltom High School