Sergio Mendez
Sams Club
Canutillo,TX
2
Languages
16
years of professional experience
Detail-oriented Merchandise Associate known for effective problem-solving and time management. Experience in maintaining store organization and compliance with standards. Ready to leverage expertise in inventory management and customer service to support business goals.
Work History
Merchandise Associate
14 Years 4 Months- Assisted in inventory management and stock replenishment to maintain optimal product availability.
- Organized merchandise displays to enhance customer shopping experience and promote sales.
- Collaborated with team members to ensure accurate pricing and labeling of products.
- Conducted regular audits of product shelves for compliance with company standards and guidelines.
- Maintained cleanliness and organization of the sales floor to support operational efficiency.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Monitored inventory levels, reporting discrepancies to management for timely resolution.
- Supported loss prevention efforts by adhering to security protocols and minimizing shrinkage risks.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Answered customer questions regarding store merchandise, department information, and pricing.
Team Leader
11 Months- Led team in achieving operational efficiency and maintaining high food safety standards.
- Trained new staff on food preparation and customer service protocols.
- Coordinated daily scheduling to optimize labor resources and meet peak demand periods.
- Managed inventory levels, ensuring timely supply orders and minimizing waste.
- Facilitated communication between management and team members to address concerns effectively.
- Ensured compliance with health regulations, conducting routine inspections of food handling areas.
Associate
1 Year 2 Months- Assisted in food preparation and cooking processes to ensure consistent product quality.
- Maintained cleanliness and organization of workstations following health and safety standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated kitchen equipment efficiently while adhering to safety protocols.
Education
Master of Science - Nutrition And Human Performance
Bachelor of Science - Exercise Science
Skills
Retail experience
Store organization
Cash management
Planogram execution
Merchandise presentation
Product rotation
Display setup
End cap designs
Store layout
Planograms
Product inventory counts
Team collaboration
Clear communication
Problem-solving
Critical thinking
Loading and unloading
Warehouse safety
Pallet jack use
Receiving reports
Forklift operation
Time management
Merchandise staging
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Merchandise Associate
Sams Club
04.2012 - CurrentRead More
Team Leader
Little Caesars Pizza
05.2011 - 04.2012Read More
Associate
Little Caesars Pizza
03.2010 - 05.2011Read More
Logan University
Master of Science from Nutrition And Human Performance
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The University of Texas At El Paso
Bachelor of Science from Exercise Science
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