Summary
Overview
Work History
Education
Skills
Timeline
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Sergio Robles

Hammond,IN

Summary

Proven track record in enhancing customer satisfaction and boosting sales revenue at Boost Mobile through exceptional customer service and problem-solving skills. Skilled in teamwork, collaboration, and leveraging computer skills for efficiency. Demonstrated ability to exceed goals through effective organization and time management.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
07.2023 - 06.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Sales Associate

Boost Moblie
03.2021 - 06.2023
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted sales revenue by utilizing effective communication skills to present products to potential customers.
  • Retained existing clients through relationship-building efforts focused on delivering consistently excellent service.
  • Adapted sales approach based on individual customer needs, leading to successful conversion rates.
  • Improved cross-selling opportunities by identifying complementary products or services suitable for each customer''s unique situation.

Education

High School Diploma -

Crandall High School
Crandall, TX
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Goal-Oriented
  • Organization
  • Objection handling
  • Computer Skills

Timeline

Crew Member

McDonald's
07.2023 - 06.2024

Sales Associate

Boost Moblie
03.2021 - 06.2023

High School Diploma -

Crandall High School

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Sergio Robles