Emma Seay
Rainsville
Summary
Adaptable individual with extensive experience in fast-paced hospitality environments. Known for strong customer service skills, effective communication, and a strong love for animals. Ready to leverage expertise to enhance team performance and improve customer experiences.
Overview
3
3
years of professional experience
Work History
Server
Waffle House
03.2025 - Current
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Barista
Scooter's Coffee
08.2024 - 03.2025
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Crew Member
Wendy's
03.2023 - 08.2024
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Plainview High School
Rainsville, ALSkills
- Hospitality service expertise
- Customer service
- Task prioritization
- Point of sale (POS) system operations
- Fast paced environment adaptability
Timeline
Server
Waffle House
03.2025 - Current
Barista
Scooter's Coffee
08.2024 - 03.2025
Crew Member
Wendy's
03.2023 - 08.2024
High School Diploma -
Plainview High School