Seth Griswell
Lowe's Home Improvement
Oxnard,CA
13
years of professional experience
1
Certification
Professional leader with solid background in team supervision and departmental management. Known for fostering collaborative environment and driving team success. Adaptable and dependable, with focus on effective communication and problem-solving skills.
Work History
Department Supervisor
7 Years 9 Months- Supervised department associates, assigning daily tasks and maintaining service standards.
- Trained new hires on Lowe's procedures, product knowledge, and customer assistance.
- Monitored inventory levels, restocking priorities, and merchandise presentation across assigned aisles.
- Resolved customer concerns, ensuring accurate product recommendations and efficient issue resolution.
Route Manager
5 Months- Applied fertilizers and weed control treatments according to site requirements and safety standards
- Inspected lawns for pest damage, disease, and irrigation issues, recommending corrective actions
- Trained new technicians on lawn care methods, equipment use, and safety procedures
- Troubleshot equipment malfunctions and coordinated timely maintenance to prevent service delays
- Documented property conditions and completed service checklists to ensure accurate ongoing care
Plumbing Assistant Manager
4 Years 2 Months- Assisted customers with plumbing product selection, project requirements, and installation questions.
- Stocked, organized, and rotated plumbing inventory for accurate department presentation.
- Trained new team members on plumbing department procedures, safety, and customer service.
- Processed special orders and located hard-to-find plumbing items for customers.
Infantry Specialist
4 Years- Self-motivated, with a strong sense of personal responsibility.
- Adapted quickly to changing demands in fast-paced settings.
- Collaborated with team members while also completing independent tasks.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Science - Cybersecurity Technology
- Relevant Coursework: Wireshark, Networking, Ethical Hacking, Penetration Testing, Digital Forensics
Skills
Staff supervision
Issue resolution
Customer service
Conflict resolution
Problem-solving
Time management
Certification
Illinois Pesticide Applicator License, May 2019 to May 2020, Had to pass 100 question exam to obtain this license at the Illinois Department of Agriculture., Forklift, While at Menards and Lowe's I became familiar with a forklift and an item selector.
ADDITIONAL INFORMATION
- Authorized to work in the US for any employer
- Being in the Army and working in customer service, for the past 6 to 7 years, has taught me an abundant amount of information and skills that I believe will help your team be successful.
Personal Information
- Title: Customer Service and Sales
- Driving License: driver's license
- Work Permit: Authorized to work in the US for any employer
Timeline
Route Manager
Weed Man Lawn Care
05.2019 - 10.2019Read More
Department Supervisor
Lowe's Home Improvement
01.2019 - CurrentRead More
Plumbing Assistant Manager
Menards
12.2014 - 02.2019Read More
Infantry Specialist
Army National Guard Illinois
01.2014 - 01.2018Read More
University of Maryland Global Campus
Bachelor of Science from Cybersecurity Technology
Read More