Summary
Overview
Work History
Education
Skills
Timeline
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Seth Kreidel

Newark,DE

Summary

Dynamic sales associate with a proven track record at Exhale Smoke Shop, excelling in upselling and dispute mediation. Skilled in retail loss prevention, I fostered customer loyalty and effectively managed high-stress situations, ensuring a positive shopping experience. Committed to enhancing store performance through strategic promotional support and relationship building.

Overview

8
8
years of professional experience

Work History

Sales Associate

Exhale Smoke Shop
06.2020 - 02.2025
  • Keyholder for 5 locations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Engaged with customers to build rapport and loyalty.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Tilly's Clothing Store
04.2018 - 05.2019
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Furniture Mover

Kirkland’s
05.2017 - 01.2018
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 150 lbs.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Followed verbal and written instructions to properly move and ship products.

Education

Sanford School
Hockessin, DE
06-2017

Skills

  • Retail loss prevention
  • Upselling
  • Promotional support
  • Dispute mediation

Timeline

Sales Associate

Exhale Smoke Shop
06.2020 - 02.2025

Sales Associate

Tilly's Clothing Store
04.2018 - 05.2019

Furniture Mover

Kirkland’s
05.2017 - 01.2018

Sanford School

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