Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seth Nebling

Rogers,AR

Summary

Dynamic and results-driven professional with extensive experience at Moe's Southwestern Grill, excelling in customer service and team leadership. Proven ability to enhance team performance through effective training and problem-solving. Skilled in food preparation and maintaining high safety standards, consistently achieving customer satisfaction and operational excellence. Often regarded by employers as a quick learner.

Overview

2
2
years of professional experience

Work History

Crew Member

Pickleman's Gourmet Cafe
Rogers, AR
11.2024 - Current

F

  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.

Shift Manager

Moes Southwestern Grill
Rogers, AR
02.2023 - 11.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Handled catering orders for respective shifts, including cooking raw food and vegetables on separate grills, delivering catering orders across the Northwest Arkansas area ( Rogers, Lowell, Bentonville & Centerton)
  • Worked with the store and district managers on store redevelopment and development of employees
  • Handled large in-shop orders (varying from 100$-3,000$)
  • In charge of produce order for store
  • Dish handling and knowledgeable in handling cleaning product
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.

Cast Member

Malco Cinema
Rogers, AR
02.2023 - 02.2023

F

  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

Animal Science , Veterinary Medicine

Petra Allied Health
Springdale Arkansas
05.2022

Rogers High School
05.2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Safe food handling
  • Integrity and honesty
  • Safety awareness
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Leadership qualities
  • Drive-thru operations
  • Food preparation
  • Heavy lifting
  • Learning agility
  • Store opening and closing
  • Crew leadership
  • Safety
  • Valid Driver's license
  • Inventory restocking
  • Order management
  • Performance improvement
  • Menu memorization
  • Cooking
  • Food running
  • Health code compliance
  • Beverage preparation
  • Order delivery practices
  • Production line work
  • Safe vehicle operation
  • Willingness to learn
  • Reliability and punctuality

Timeline

Crew Member

Pickleman's Gourmet Cafe
11.2024 - Current

Shift Manager

Moes Southwestern Grill
02.2023 - 11.2024

Cast Member

Malco Cinema
02.2023 - 02.2023

Animal Science , Veterinary Medicine

Petra Allied Health

Rogers High School
Seth Nebling