Shacrea LaBoo-Glenn
Williamstown
Summary
Experienced in document management and office administration, with a proven ability to organize and maintain filing systems for both physical and electronic records. Demonstrated proficiency in managing inventory to ensure adequate supply levels while adhering to budget constraints. Skilled in composing various forms of written correspondence, facilitating effective communication within the organization. Successfully handled high volumes of incoming mail and packages, ensuring timely distribution and operational efficiency.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
St. Michael's Methodist Church
Jersey City
05.2016 - 10.2019
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed inventory to ensure that all supplies were stocked and within budget.
- Provided secretarial and office management support for all ministries while building cooperative working relationships.
- Composed letters, weekly announcements, reports, emails, and other written correspondence as required by management staff.
- Handled incoming and outgoing mail, and package deliveries, ensuring timely distribution.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Mail Handler
United States Postal Service
Jersey City
07.1999 - 08.2012
- Process and sort heavy volume of incoming mail going to designation cities and states by scanning the zip codes of each package.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Operated mail processing equipment and manually sorted mail.
Acting Supervisor of Distribution
United States Postal Service
Jersey City
06.2006 - 02.2009
- Created new strategies for improving customer service standards within the organization.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Assigned daily operations duties and prepared payroll for up to 25 employees.
- Monitored employee productivity of processing incoming and outgoing mail and equipment in a timely manner to provide constructive feedback and coaching.
- Identified and corrected performance and personal issues to reduce impact to business operations.
Education
Medical Assistant Certificate - Medicine
Lincoln Technical Institute
Edison, NJSome College - Business Administration
Hudson County Communty College
Jersey City, NJSkills
- Document management
- Inventory management
- Microsoft Office
- Email correspondence
- Problem solving
- Effective communication
- Office administration
- Mail handling
- Office organization
- Customer service
- Public relations
Timeline
Administrative Assistant
St. Michael's Methodist Church
05.2016 - 10.2019
Acting Supervisor of Distribution
United States Postal Service
06.2006 - 02.2009
Mail Handler
United States Postal Service
07.1999 - 08.2012
Medical Assistant Certificate - Medicine
Lincoln Technical Institute
Some College - Business Administration
Hudson County Communty College