Summary
Work History
Education
Skills
Languages
Timeline
Generic

Shaddai Estrada Perez

Charlotte,NC

Summary

Dedicated crew member with strong customer service skills, ensuring exceptional dining experiences and maintaining high standards of cleanliness and organization.

Work History

Crew Member

McDonald's
Mount Holly, NC
04.2026 - Current
  • Operated kitchen equipment to prepare food items efficiently.
  • Assisted in maintaining cleanliness and organization of workstations.
  • Provided exceptional customer service by taking orders accurately.
  • Collaborated with team members to ensure timely food delivery.
  • Learned safety protocols and adhered to health regulations consistently.
  • Supported inventory management by restocking supplies as needed.
  • Engaged with customers to enhance their dining experience positively.
  • Adapted quickly to changing tasks during peak service hours.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Phillip O. Berry Academy of Technology
Charlotte, NC
06-2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Cleaning
  • Attention to detail
  • Taking orders
  • Customer engagement
  • Self-discipline

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Crew Member

McDonald's
04.2026 - Current

High School Diploma -

Phillip O. Berry Academy of Technology
Shaddai Estrada Perez