Shaelyn Owens
Caribou Coffee
Crystal,MN
5
years of professional experience
Proactive and goal-oriented professional with excellent time management, multi-tasking and problem-solving skills. Known for reliability and adaptability while maintaining attention to detail, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Shift Leader
3 Years- Trained and mentored team members on customer service excellence and product knowledge.
- Supervised daily operations, ensuring adherence to company standards and procedures.
- Implemented new processes to enhance workflow efficiency and reduce wait times for customers.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Team Member
2 Years- Prepared and served high-quality beverages to enhance customer satisfaction.
- Collaborated with team members to achieve daily sales goals and improve overall service efficiency.
- Adapted quickly to changing priorities during peak hours while maintaining high service standards.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
Education
High School Diploma
- 4.0 GPA
- Ranked in Top 1% of class
Bachelor of Science - Astronomical And Planetary Sciences
Skills
Shift leadership
Shift documentation
Attention to detail
Time management
Inventory management
Multitasking
Problem-solving
Positive attitude
Interests
Reading
Strategy Games
Observing stars and constellations
Personal Development and Self-Improvement
Timeline
Shift Leader
Caribou Coffee
10.2023 - CurrentRead More
Team Member
Caribou Coffee
10.2021 - 10.2023Read More
Arizona State University
Bachelor of Science from Astronomical And Planetary Sciences
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Robbinsdale Cooper High School
High School Diploma
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