Shahida Akhter
Hamtramck,MI
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Universal Logistics Inc
10.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Human Resources Assistant
Marshalls Distribution Center
11.2019 - 07.2022
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
Education
High School Diploma -
Northeast High School
Philadelphia, PA06.2019
Skills
- Inventory Control
- Administrative Support
- Spreadsheet Tracking
- Clerical Support
- Time Management
- Meeting Scheduling
- Issue Handling
- Scheduling
- Front Office Management
- Customer Service
- Call Routing
- File Management
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
References
Available Upon Request
Timeline
Front Desk Receptionist
Universal Logistics Inc
10.2022 - Current
Human Resources Assistant
Marshalls Distribution Center
11.2019 - 07.2022
High School Diploma -
Northeast High School
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