Shaibrielle Bradford
Shreveport,LA
Summary
At the Caddo Parish Tax Assessor’s Office, I excelled as a Front Desk Receptionist, where my adeptness in data entry and exceptional listening skills enhanced visitor satisfaction and office efficiency. My proactive approach in administrative support and problem-solving significantly contributed to a streamlined front office operation, embodying professionalism and meticulous attention to detail. I worked weekly completing these tasks efficiently for my supervisor.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Caddo Parish Tax Assessor’s Office
05.2018 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Collected payments for certain services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Greeted visitors warmly, creating positive first impression of organization.
Education
Bachelor Of Science Elementary Education - Education
Louisiana State University Shreveport
Shreveport, LADiploma -
Northwood High School
Shreveport, LA2018
Skills
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Data entry
- Problem-solving skills
- Verbal and written communication
- Administrative skills
- Office organization
- File organization
- Front office management
- Work prioritization
- Administrative support
- Initiative-taking
- Issue handling
- Document management
- File management
- Multi-line telephone systems
- Word processing
- Sorting mail
- Mail coordination
- Courteous and professional
Timeline
Front Desk Receptionist
Caddo Parish Tax Assessor’s Office
05.2018 - 08.2024
Bachelor Of Science Elementary Education - Education
Louisiana State University Shreveport
Diploma -
Northwood High School
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