Shakira Alston
District Manager
Lake Forest,CA
Summary
Accomplished Manager with a robust background encompassing business development, conflict management and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
District Manager
Royal Canin
Lake Forest, CA
06.2018 - Current
- Exceeded quarterly sales targets with motivational approaches focused on continuous improvement and strategic goal attainment.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Organized and attended meetings and compiled related documents and reports.
- Utilized personal and professional networks to identify, acquire and manage new clients.
- Interacted with over 50 vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Lead Technician
Orange County Animal Shelter
Chapel Hill, NC
03.2017 - 05.2018
- Managed team performance by training, mentoring, disciplining and motivating employees.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Planned, scheduled and delegated daily work to team of 10+ employees.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Triaged incoming patients to determine treatment needs and urgency of care.
Education
Bachelor of Science - Animal Science
North Carolina State University
Raleigh, NC 01.2007 - 05.2010
No Degree - Communications
Clark Atlanta University
Atlanta, GA 08.2005 - 05.2006
Skills
Project Management
Additional Information
6/22 & 6/23/2021
Production Assistant
Humanity
Director- Kanithea Powell
Layers
Director- Rainelle Saunders
Hobbies
Indoor rowing, music, concerts, movies, volunteering at animal shelters
Timeline
District Manager
Royal Canin
06.2018 - Current
Lead Technician
Orange County Animal Shelter
03.2017 - 05.2018
Bachelor of Science - Animal Science
North Carolina State University
01.2007 - 05.2010
No Degree - Communications
Clark Atlanta University
08.2005 - 05.2006
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