Shakiyah Stevenson
3602 Kennedy Drive ,Iowa
Summary
Dynamic and results-driven professional with extensive experience in customer service at Raising Cane's Restaurants. Proven ability to enhance customer engagement and drive sales through effective communication. Skilled in cash handling and maintaining safety standards, while demonstrating strong teamwork and problem-solving abilities in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Crew Member
Raising Cane's Restaurants
Altoona, IA
01.2026 - Current
- Delivered exceptional customer service while managing transactions and resolving inquiries efficiently.
- Monitored inventory levels, communicated shortages to management, and supported restocking efforts as needed.
- Implemented best practices for food handling, contributing to health compliance and reducing waste.
- Engaged with customers to promote menu items and specials, driving sales through effective communication skills.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Crew Member
Wendy’s
Des Moines
08.2025 - 02.2026
- Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction.
- Operated kitchen equipment efficiently, maintaining food safety and quality standards.
- Assisted in training new crew members on operational procedures and best practices.
- Managed cash register transactions accurately, balancing cash drawer at shift end.
- Adapted quickly to changing priorities during peak hours, enhancing team efficiency.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Sales Associate
Old Navy
Des Moines
12.2023 - 09.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using POS systems to ensure swift checkout service.
- Maintained visual merchandising standards by organizing displays according to brand guidelines.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
- Managed inventory levels, restocking shelves promptly to meet customer demand.
- Provided feedback on customer preferences to improve product offerings and store layout.
Crew Member
Chipotle
Des Moines, IA
08.2023 - 11.2023
- Assisted in food preparation and assembly for customer orders, ensuring quality and safety standards.
- Maintained cleanliness and organization of workstations to support smooth operational flow.
- Collaborated with team members to achieve fast service during peak hours, enhancing overall customer experience.
- Trained new crew members on food safety procedures and company policies, promoting a cohesive team environment.
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Verbal and written communication
- Leadership qualities
Timeline
Crew Member
Raising Cane's Restaurants
01.2026 - Current
Crew Member
Wendy’s
08.2025 - 02.2026
Sales Associate
Old Navy
12.2023 - 09.2024
Crew Member
Chipotle
08.2023 - 11.2023