Shalae Henderson
Nash,TX
Summary
Qualified Personal Care professional specializing in helping clients with medication concerns and management. Skilled at providing mobility and personal care support, administering medications and organizing appointments. Diligent about keeping personal areas clean and organized for client safety.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
Family Medical Group
Texarkana, Texas
02.2025 - Current
- Managed patient check-in processes and ensured accurate appointment scheduling.
- Coordinated communication between patients and medical providers effectively.
- Processed insurance claims and verified patient eligibility for services.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Receptionist/Referral Coordinator
Collom & Carney Clinic
Texarkana, Texas
12.2023 - 12.2024
- Greeted clients and visitors, creating a welcoming atmosphere at Motivated Marketing.
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Scheduled appointments and meetings for staff, enhancing office organization.
- Maintained office supplies inventory, ensuring availability of essential materials.
Medical Scribe
Proscribe LLC
San Antonio, TX
07.2021 - 12.2023
- Personal assistant to the physician; performing documentation in the doctors visit, gathering information for the patient's visit, and partnering with the physician to deliver the pinnacle of efficient patient care.
Pharmacy Technician
CVS Pharmacy
Texarkana, TX
09.2019 - 03.2022
- Customer service, Answer multiple phone lines, fill medication prescriptions per physician request, help patients with medical insurance issues, bill medical insurance services, and type medication prescriptions.
Director Staff Associate/Medication Aide
Evergreen Life Services
Texarkana, TX
08.2018 - 11.2019
- Teach clients how to manage everyday task to help them gain independence and move forward in life as well as work one on one with the clients that has higher intellectual disabilities.
- I administer and monitor medication daily to clients that takes medications as prescribed to them.
Pharmacy Technician
Albertsons Pharmacy
Texarkana, TX
06.2019 - 09.2019
- Customer service, Answer multiple phone lines, fill medication prescriptions per physician request, help patients with medical insurance issues, bill medical insurance services, and type medication prescriptions.
Life Skills Instructor/Medication Aide
New Horizons LLC
Texarkana, TX
04.2016 - 07.2017
- Teach clients how to manage everyday tasks to help them gain independence and move forward to having a productive life and work with them one on one that has a higher intellectual disability.
- I also administer and monitor medications on a daily basis that has been prescribed to them.
- I also take them to their appointments and other outings that they have to go to.
Receptionist
Motivated Marketing
Wake Village, TX
11.2015 - 05.2016
- Greet and communicate with visitors.
- Answer multiline phone systems to direct incoming calls to the appropriate departments.
- Check schedules as well as make appointments for visitation.
- I also checked in all incoming packages delivered through mail services.
Skills
- Detail-oriented
- Verifying orders
- Drug inventory control
- Computer Operations
- Point of sale systems proficiency
- Stocking shelves
- Documentation
- Customer Service
- Patient Care
- Appointment scheduling
- Insurance processing
Phone
cell, 430-274-7719
Timeline
Medical Receptionist
Family Medical Group
02.2025 - Current
Receptionist/Referral Coordinator
Collom & Carney Clinic
12.2023 - 12.2024
Medical Scribe
Proscribe LLC
07.2021 - 12.2023
Pharmacy Technician
CVS Pharmacy
09.2019 - 03.2022
Pharmacy Technician
Albertsons Pharmacy
06.2019 - 09.2019
Director Staff Associate/Medication Aide
Evergreen Life Services
08.2018 - 11.2019
Life Skills Instructor/Medication Aide
New Horizons LLC
04.2016 - 07.2017
Receptionist
Motivated Marketing
11.2015 - 05.2016
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