Shallen Taylor
Liberty ,TX
Summary
Driven management professional with proven ability to lead. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
21
21
years of professional experience
Work History
Property Manager
All That Glitters Boutique
Liberty TX
01.2004 - 02.2025
- Managed daily operations of residential and commercial properties, ensuring high occupancy rates.
- Coordinated tenant communications, addressing inquiries and resolving issues promptly.
- Oversaw maintenance requests and vendor management to maintain property standards.
- Conducted property inspections to ensure compliance with safety regulations and lease agreements.
Beauty Consultant
All That Glitters Boutique
Liberty, TX
01.2004 - 02.2025
- Advised clients on skincare and makeup application techniques to enhance personal beauty.
- Demonstrated product benefits through engaging in-store presentations and consultations.
- Assisted in inventory management, ensuring product availability and organization on shelves.
- Maintained cleanliness and visual merchandising standards to create an inviting shopping environment.
- Educated customers on product usage, fostering brand loyalty and repeat business.
- Collaborated with team members to develop promotional displays, driving customer engagement and sales.
- Conducted competitor analysis to identify trends and improve service offerings within the boutique.
- Provided feedback on new products based on customer preferences, contributing to inventory selection decisions.
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
Sales Manager
All That Glitters Boutique
Liberty TX
01.2004 - 02.2025
- Developed targeted sales strategies to increase customer engagement and boost revenue.
- Trained and mentored team members on best sales practices and product knowledge.
- Analyzed sales data to identify trends and inform inventory management decisions.
- Enhanced customer experience through personalized service and effective communication techniques.
- Collaborated with marketing to create promotional campaigns that drove store traffic.
- Implemented operational improvements to streamline sales processes and reduce wait times.
- Established key performance indicators to assess team performance and drive accountability.
- Maintained relationships with vendors to ensure optimal product selection and availability.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Attended industry events and conventions to expain sales opportunities.
Website Manager
All That Glitters Boutique
Liberty TX
01.2004 - 02.2025
- Developed and implemented website strategies to enhance user engagement and improve site navigation.
- Managed content updates, ensuring alignment with brand guidelines and optimal search engine performance.
- Collaborated with cross-functional teams to optimize website functionality and troubleshoot technical issues.
- Analyzed user data to identify trends, informing adjustments to website design and content strategy.
- Oversaw vendor relationships for web hosting and development services, ensuring timely project delivery and quality standards.
- Improved site performance through regular monitoring, updates, and troubleshooting.
- Enhanced user experience by optimizing website layouts and navigation features.
Education
High School Diploma -
Hull Daisetta
Daisetta, TX05.2003
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focuse
- Lease renewals
- Exceptional oral and written communication skills
- Staff management
- Eviction procedures
- Maintenance scheduling
- Administrative support
- Vendor management
- Financial budgeting and reporting
- Marketing and advertising
- Software utilization
- Business administration
- Business development
- Skilled multi-tasker
- Relationship building
- Client relations
- Decision-making
- Microsoft office
- Sales and marketing
Timeline
Property Manager
All That Glitters Boutique
01.2004 - 02.2025
Beauty Consultant
All That Glitters Boutique
01.2004 - 02.2025
Sales Manager
All That Glitters Boutique
01.2004 - 02.2025
Website Manager
All That Glitters Boutique
01.2004 - 02.2025
High School Diploma -
Hull Daisetta