Shalonda Tindal
Indianapolis,IN
Summary
Proven Property Manager with a track record of enhancing tenant satisfaction and streamlining rent collection for SecurCare Self Storage. Demonstrated ability to conduct thorough property inspections and manage financial reports efficiently. Excels in customer service and possesses exceptional communication skills, significantly improving team productivity and operational workflow at DIRECTV.
Overview
35
35
years of professional experience
Work History
Property Manager
SecurCare Self Storage
09.2018 - 04.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Assistance Queue Supervisor
DIRECTV
02.2010 - 09.2016
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collected, arranged, and input information into database system.
Truck Driver
Oklahoma National Guard
10.1992 - 10.1997
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Truck Driver
US Army
08.1989 - 09.1992
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Education
High School Diploma -
Horace Mann High School
Gary, IN06.1986
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Lease Renewals
- Exceptional oral and written communication skills
- Property tours and inspections
Timeline
Property Manager
SecurCare Self Storage
09.2018 - 04.2024
Assistance Queue Supervisor
DIRECTV
02.2010 - 09.2016
Truck Driver
Oklahoma National Guard
10.1992 - 10.1997
Truck Driver
US Army
08.1989 - 09.1992
High School Diploma -
Horace Mann High School
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