Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shamal Heyliger

Summary

Dedicated crew member with a proven track record in delivering exceptional customer service and handling cash transactions accurately. Known for problem-solving skills and attention to detail in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Crew Member

WKS Restaurant Group
Los Angeles, California
05.2025 - Current
  • Prepared food items according to safety and quality standards.
  • Delivered excellent customer service in a fast-paced environment.
  • Operated kitchen equipment efficiently to support daily operations.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Collaborated with team members to ensure smooth service flow.
  • Handled cash transactions accurately at the register.

Crew Member

Sonic drive in
Lexington Park, MD
11.2023 - 02.2025
  • Maintained cleanliness and organization of workstations and dining areas.
  • Delivered excellent customer service in a fast-paced environment.
  • Handled cash transactions accurately at the register.
  • Resolved customer complaints promptly and professionally.
  • Performed cashier duties such as taking orders, collecting payments and providing change.

Crew Member

Flynn Restaurant Group
Lexington Park, Maryland
10.2017 - 10.2024
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Handled everything with care and professionalism
  • Completed day-to-day duties accurately and to the best of my abilities

Crew Member

Gcgc fair group McDonald’s
Lexington Park, Maryland
03.2016 - 05.2020
  • Prepared food items according to safety and quality standards.
  • Delivered excellent customer service in a fast-paced environment.
  • Operated kitchen equipment efficiently to support daily operations.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Collaborated with team members to ensure smooth service flow.
  • Assisted in training new crew members on operational procedures.
  • Handled cash transactions accurately at the register.
  • Resolved customer complaints promptly and professionally.

Always believe the customer is right despite any issues always made sure to get it right the first time. If not take responsibility and made it clear I can do a whole lot better.

Education

Inglewood Adult School
Los Angeles, California

Skills

  • Customer service
  • Team collaboration
  • Food safety practices
  • Cash handling
  • Conflict resolution
  • Employee training
  • Attention to detail

References

References available upon request.

Timeline

Crew Member

WKS Restaurant Group
05.2025 - Current

Crew Member

Sonic drive in
11.2023 - 02.2025

Crew Member

Flynn Restaurant Group
10.2017 - 10.2024

Crew Member

Gcgc fair group McDonald’s
03.2016 - 05.2020

Inglewood Adult School
Shamal Heyliger