Summary
Overview
Work History
Education
Skills
Education Certifications
Character Summary
Timeline
Generic

SHAMIKA FRYE

Macon,Georgia

Summary

  • Willing to work as a government contractor for a government agency, organization or company
  • Administrative Support
  • Multi-Project Management
  • Financial Management, Reporting
  • Scheduling Customer Service
  • Process Improvement
  • Program Development
  • Database Management Communication Initiatives
  • Correspondence Creation, Editing, Tracking
  • Intranet Initiatives
  • Event and Presentation Coordination Change Management
  • Issue Resolution

Overview

25
25
years of professional experience

Work History

Office Manager

Home 2 Suites
11.2017 - 03.2023
  • Increased efficiency through producing office standard documents for invoices, contracts, company letterhead, and business cards
  • Successfully managing AP/AR, invoicing, and vendor accounts, conducting due diligence and reconciliations, and creating targeted reports
  • Offered dedicated service to clients/vendors, and continually identified new opportunities
  • Ensuring resource availability, and providing status reports to Project Manager
  • Addressed client queries and offered recommendations
  • Supported in maintaining schedule, proofreading documentation, and executing special projects
  • Bolstered efficiency through organizing records and maintaining an extensive client database
  • Generated client invoices and reported delinquent accounts
  • Praised for multi-tasking abilities and timely issue resolution
  • Established team priorities, maintained schedules and monitored performance.

Direct Support Professional

Home Instead Senior
09.2009 - 11.2017
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Transported clients to medical and dental appointments to provide support.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Oven Operator

Perdue Farms, Inc.
04.2023 - Current
  • Checked temperature control to maintain proper conditions.
  • Reduced and eliminated downtime to drive quality of products.
  • Performed inspections throughout processes to meet quality standards.
  • Changed molds to accommodate production schedule.
  • Observed, maintained and addressed issues to prevent and reduce waste.
  • Leveraged measuring equipment to obtain proper weights.
  • Reviewed bonding and process specifications, blueprints and production schedules to perform sequences.

Customer Service Representative

Walmart
03.2000 - 09.2009
  • Responded to customer requests for products, services, and company information.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Promptly responded to inquiries and requests from prospective customers.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Cashier

Wendys Restaurant
02.2000 - 05.2006
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Southwest High School
Macon, Georgia

Skills

  • Staff hiring
  • Vendor engagement
  • Billing
  • Bookkeeping
  • Office management software
  • Scheduling coordination
  • Employee supervision
  • Meeting planning
  • Scheduling
  • Relationship building

Education Certifications

Southwest High School, Macon, Georgia, High School Diploma

Character Summary

  • Administrative Support
  • Multi-Project Management
  • Financial Management
  • Reporting
  • Scheduling
  • Customer Service
  • Process Improvement
  • Program Development
  • Database Management
  • Communication Initiatives
  • Correspondence Creation
  • Editing
  • Tracking
  • Intranet Initiatives
  • Event and Presentation Coordination
  • Change Management
  • Issue Resolution

Timeline

Oven Operator

Perdue Farms, Inc.
04.2023 - Current

Office Manager

Home 2 Suites
11.2017 - 03.2023

Direct Support Professional

Home Instead Senior
09.2009 - 11.2017

Customer Service Representative

Walmart
03.2000 - 09.2009

Cashier

Wendys Restaurant
02.2000 - 05.2006

High School Diploma -

Southwest High School

Similar Profiles

CREATE PROFILE
SHAMIKA FRYE