Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamiya Williams

Benton Harbor

Summary

Dedicated professional with strong customer engagement and inventory management skills. Guides customers through rental processes and efficiently processes vehicle returns, ensuring accuracy and satisfaction. Committed to maintaining high standards of organization and cleanliness to enhance overall customer experiences.

Experienced with customer service and teamwork are essential for success. Utilizes effective communication and multitasking to maintain high service standards—knowledge of operational procedures and commitment to collaborative work environments.

Overview

2
2
years of professional experience

Work History

Crew Member

Avis Rental Car
4026 Red Arrow Hwy St Joseph
04.2026 - Current
  • Guided customers in choosing vehicles and finalizing rental agreements to enhance satisfaction.
  • Processed vehicle returns efficiently, ensuring accurate documentation and condition assessment.

Supervised cleanliness and organization of the rental area to elevate customer satisfaction.

  • Coordinated with team members to streamline processes and elevate customer service standards.

Inventory Specialist

Five Below
Kalamazoo, MI
10.2024 - 02.2026
  • Managed inventory levels, ensuring accuracy and timely replenishment of stock.
  • Conducted regular audits to maintain inventory integrity and prevent discrepancies.
  • Utilized inventory management software to track product movement and optimize storage solutions.
  • Collaborated with team members to streamline receiving processes and enhance workflow efficiency.
  • Performed data entry and completed proper paperwork.

Housekeeper

Hampton Inn Suites
Kalamazoo, MI
09.2025 - 01.2026
  • Performed thorough cleaning of guest rooms, ensuring high standards of cleanliness and hygiene.
  • Assisted in laundry operations, maintaining efficient workflow and equipment usage.
  • Restocked supplies in common areas, enhancing guest experience through attention to detail.
  • Responded promptly to guest requests, providing exceptional service and support.

Education

High School Diploma -

Benton Harbor High School
Benton Harbor, MI
06-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Cleaning
  • Customer engagement
  • Heavy lifting
  • Food preparation
  • Valid Driver's license
  • Performance improvement
  • Inventory restocking

Timeline

Crew Member

Avis Rental Car
04.2026 - Current

Housekeeper

Hampton Inn Suites
09.2025 - 01.2026

Inventory Specialist

Five Below
10.2024 - 02.2026

High School Diploma -

Benton Harbor High School