Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Shanae Thomas

Winnemucca,NV

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.

Overview

7
7
years of professional experience

Work History

Receptionist

Fitness Zone
Winnemucca, NV
05.2017 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Kept reception area clean and neat to give visitors positive first impression.

CNA

Willow Glen Nursing Home
Brigham City, UT
06.2011 - 08.2012
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.

Education

CNA

Bridgerland Applied Technology College
Logan, UT
2011

Bear River High School
Garland, UT
05.1999

Skills

  • Call Answering and Routing
  • Visitor and Customer Relations
  • Positive Attitude and Energetic
  • Appointment Confirmation
  • Appointment Booking
  • Visitor Monitoring

Timeline

Receptionist

Fitness Zone
05.2017 - Current

CNA

Willow Glen Nursing Home
06.2011 - 08.2012

CNA

Bridgerland Applied Technology College

Bear River High School

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Shanae Thomas