Shanda F. White
Deer Park
Summary
Background in customer service and teamwork, notably as a 2nd Assistant Manager at Casey's. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in multitasking and organization, consistently contributing to a collaborative work environment while managing inventory efficiently.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. .
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
5
5
years of professional experience
Work History
Crew Member
Loves Truck Stop
10.2023 - 03.2024
- Worked front counter, collected payments.
- Demonstrated strong multitasking abilities, handling multiple tasks simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of Truck stop to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
2nd Assistant Manager
Casey's
10.2021 - 07.2022
- Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
- Fostered a collaborative work culture among staff members by encouraging teamwork and recognizing exceptional contributions.
- Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
- Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
- Opening and closing duties for the store including couting out cash drawers and making nightly deposits
In Home Care Giver
Dennis White
09.2019 - 08.2021
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided assistance in completing daily tasks, reducing the burden for my family member.
- Lived in the home with my Uncle assisting with daily task to make him as comfortable as possible in his own home
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
- Provided transportation and appointments management.
- Stayed with him until his passing
Education
GED -
Pokane Community College - Adult Education Center
Spokane, WA05-2014
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Timeline
Crew Member
Loves Truck Stop
10.2023 - 03.2024
2nd Assistant Manager
Casey's
10.2021 - 07.2022
In Home Care Giver
Dennis White
09.2019 - 08.2021
GED -
Pokane Community College - Adult Education Center
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