SHANE CHAPPOTIN
Miami,Fl
Summary
Detail- oriented administrative professional with over three years of advanced clerical experience in office and administrative settings, demonstrating a strong ability to manage financial records and coordinate court documents effectively. Experienced in coordinating court records within a legal setting demonstrating strong organization skills and attention to detail
Overview
8
8
years of professional experience
Work History
Administrative Support Specialist
Miami Dade County Parks
Miami, Florida
10.2025 - Current
- Managed daily invoice review and distribution, improving accuracy and workflow efficiency
- Processed payments and verified billing for company accounts
- Supported cross-functional administrative operations in a fast-paced environment
- Maintained detailed compliance records for backflow and fire line inspections
- Coordinated onboarding activities, ensuring a smooth transition for new employees
- Recorded labor hours and job costs for field technicians with high attention to detail
Data Entey specialist 2
Miami Dade County (PROS)
03.2024 - 10.2025
- Assist in data entry of time & charges, labor, material, tools, process invoices and make payments, and provide support as needed in the day-to-day operation of the division
- Audit time and charge reports and make any necessary corrections
- Order office and custodial supplies when needed.
Receptionist/Administrative Assistant
L&C Royal Management
02.2022 - 03.2024
- Answers telephones promptly and assists residents with questions and concerns
- Tracks resident issues to enable Property Manager to identify major problems or trends
- Maintains homeowner roster, database, mail instructions and homeowner files
- Assists in review of leases, if applicable, as well as processing of new owner approval and interview packages
- Assist with recollections of homeowner's accounts and review of statements
- Post homeowner payments (checks, money orders and bill pay payments) to their account
- Assist in the daily operation of the management office and administrative duties following answering phone and routing calls, managing incoming/outgoing mail, filing, organization, greeting and assisting residents/homeowners in the office
- Work closely with the Operations Managers and collect necessary documents from vendors on their behalf
- Answering phone and routing calls, managing incoming/outgoing mail, filing, organization, greeting and assisting residents/homeowners in the office
- Update software systems with all new updates and continually maintain
- Assist with preparing outgoing correspondence, association notices, meeting minutes and notices as well as violations to homeowners
- Programing and de-programing access devices, issuing parking decals, processing guest and rental parking per association policy, collecting funds and maintaining track records.
Administrative Assistant
Harbor management LLC
02.2019 - 02.2022
- O Assist homeowners at the clubhouse with any of their needs
- Check and verify that all account standings are up to date
- Organize and host holiday events
- Answer homeowners phone calls, take messages for property and leave them in the corresponding mailbox
- Fulfill tasks assigned by managers, like returning calls to homeowners and sorting incoming mail
- Handling cash during holiday events, as well as write Receipts for homeowner checks
- Responds to regularly occurring requests for information
- Politely answer, screen, and forward incoming phone calls.
Case Manager Assistant
Bernstein and Maryanoff Injury Attorney
08.2021 - 10.2021
- Answer a multi-line phone system and route incoming calls
- Overseeing several clients at a time, ensuring information is accurate, preparing and maintaining case files, and keeping detailed records of available community resources
- File management
- Ensuring referral information is accurate
- Interviewing new clients regarding the injuries they have sustained
- Reviewing client progress as well as follow ups
- Following up and requesting patient referrals for new Medical Providers
- Creating demand letter heads for attorney.
Education
High School Diploma -
Miami Sunset Senior High
Miami, FLSkills
- Project management
- Communication
- Quickbooks
- Problem-solving
Additional Education
- AA Business Administration Concentration In Accounting, Miami Dade College, Miami, FL, 2022-Apr2024
- Bachelors in Leadership & Management Concentration In Accounting, Miami Dade College, Miami, Fl Apr 2024-Apr 2026
References
- Julie Carpentero, Office Manager, Harbor Management LLC, 305.238.9336
- José Ginebra, Supervisor, Harbor Management LLC, 305.238.9336
- Jonaylie López, Office Manager, L&C Royal Management, 305.228.7328 EXT 108
- Cristina Leal , Administrative officer 3, Miami Dade County, 305.257.0933
- Sabrina Ensico, Account Manager , Jackson Health systems , 305.699.9083
Timeline
Administrative Support Specialist
Miami Dade County Parks
10.2025 - Current
Data Entey specialist 2
Miami Dade County (PROS)
03.2024 - 10.2025
Receptionist/Administrative Assistant
L&C Royal Management
02.2022 - 03.2024
Case Manager Assistant
Bernstein and Maryanoff Injury Attorney
08.2021 - 10.2021
Administrative Assistant
Harbor management LLC
02.2019 - 02.2022
High School Diploma -
Miami Sunset Senior High