Shane Keil
Troy,MI
Summary
Well-organized laborer skilled at providing customers with accurate and quick service. Offering nearly 10 years of experience in customer service, preparing food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Deli Clerk
Kroger
09.2019 - Current
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Warehouse Worker
Stanley Industries
11.2016 - 06.2019
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Completed cycle counts and monthly inventory.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Education
No Degree - Information Technology
Oakland Community College
High School Diploma -
Athens High School
Troy, MI05.2015
No Degree - BMMT
OSTC - SE
Royal Oak, MI2015
Skills
- Food Running
- Food Preparation
- Menu Memorization
- Product Merchandising
- Strong Work Ethic
- Performance Improvement
- Work Area Maintenance
- Sales Expertise
- Cleanliness and Sanitation
- POS System Operation
- Upselling
- Sales Proficiency
- Inventory Rotation
- Customer Service
- Equipment Monitoring
- Inventory Control
- Point of Sale Proficiency
- Interactive Communication Skills
- Team collaboration
- Conflict resolution
- Time management
- Attention to detail
- Interpersonal skills
- Effective communication
Certification
- Comptia Strata, earned at OSTC - SE
Timeline
Deli Clerk
Kroger
09.2019 - Current
Warehouse Worker
Stanley Industries
11.2016 - 06.2019
No Degree - Information Technology
Oakland Community College
High School Diploma -
Athens High School
No Degree - BMMT
OSTC - SE
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