Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shane R. Sellar

Springfield,MO

Summary

A dedicated worker with a psychology background and experience in customer-oriented roles. Brings reliability, combined with a focus on customer satisfaction and teamwork. Proficient in team training and supervision, with a strong ability to resolve conflicts.

Overview

9
9
years of professional experience

Work History

Administrative Specialist

Missouri State University
Springfield, MO
11.2022 - Current
  • Assisted students with onboarding, setting appointments, scheduling exams, and communicating with professors.
  • Responsible for training and supervising student workers.
  • First point of contact for all students and professors.
  • Tasked with monitoring multiple budget accounts.

Test Proctor

Missouri State Testing Center
Springfield, USA
11.2020 - 05.2022
  • Organized and filed confidential testing data.
  • Explained and answered questions concerning examination procedures.
  • Coordinated with group members on daily tasks.
  • Managed a secure testing environment by checking identification cards and verifying student information.

Pizza Delivery Driver/Cook

Minsky's Pizza
Liberty, USA
12.2017 - 06.2018
  • Organized orders to deliver in a timely and efficient manner.
  • Assisted with kitchen duties, such as cleaning and preparing side dish items.
  • Responsible for handling money and completing direct transactions with customers.
  • Responsible for opening and closing the restaurant.
  • Maintained a high standard of cleanliness in the restaurant.
  • Provided efficient and courteous service to customers.

Cook/Cashier

Planet Sub
Liberty, USA
11.2016 - 06.2017
  • Provided safety regulations for participants.
  • Led and organized group activities.
  • Maintained inventory and store visual presentation.
  • Handled exchanges and a variety of customer-related issues.
  • Collaborated with coworkers to complete group projects.

Crew Member

Jaegers Subsurface Paintball
Kansas City, USA
01.2017 - 04.2017
  • Demonstrated safety rules and guidelines to large groups.
  • Led and organized group and party activities.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Marketed products for purchase, such as paintballs, air tanks, and private fields.

Seasonal Cashier

Dick's Sporting Goods
Liberty, USA
10.2016 - 01.2017
  • Maintained inventory and store visual presentation.
  • Handled exchanges and a variety of customer-related issues.
  • Collaborated with coworkers to complete group projects.
  • Resolved customer complaints professionally in accordance with company policy.

Hotel Bellman

Los Gatos Hotel
Los Gatos, USA
04.2016 - 08.2016
  • Greeted and provided exceptional customer service to all hotel guests.
  • Prepared for basic food service and conference room setup; delivered food from the hotel restaurant.
  • Conducted daily inspections of public areas to ensure they are well maintained.
  • Assisted in maintaining a fully stocked inventory on a weekly basis.

Education

Bachelor of Science - Psychology, Sociology

MISSOURI STATE UNIVERSITY
Springfield, MO
05.2022

Skills

  • Microsoft Office
  • Data entry
  • Customer service
  • Collaboration
  • Conflict resolution
  • Confidentiality practices
  • Document management

References

References available upon request

Timeline

Administrative Specialist

Missouri State University
11.2022 - Current

Test Proctor

Missouri State Testing Center
11.2020 - 05.2022

Pizza Delivery Driver/Cook

Minsky's Pizza
12.2017 - 06.2018

Crew Member

Jaegers Subsurface Paintball
01.2017 - 04.2017

Cook/Cashier

Planet Sub
11.2016 - 06.2017

Seasonal Cashier

Dick's Sporting Goods
10.2016 - 01.2017

Hotel Bellman

Los Gatos Hotel
04.2016 - 08.2016

Bachelor of Science - Psychology, Sociology

MISSOURI STATE UNIVERSITY