Shanelle Vitalis
Brooklyn,NY
Summary
Highly motivated and experienced professional accustomed to thriving in fast-paced and demanding work environments. Committed to continuous learning and possesses a natural ability to quickly grasp and apply new information with precision and effectiveness. Known for a strong work ethic, consistently delivers results with efficiency and skill.
Overview
3
3
years of professional experience
Work History
Crew Member
The Cookie House
07.2023 - Current
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
Administrative Clerk
Sesame Flyers International
07.2022 - 08.2022
- Company Overview: Sesame Flyers International - Brooklyn, NY
- Developed unique and thoughtful activities to engage diverse participants in group situations
- Integrated STEM activities into programs to enrich educational impact and inspire novel career paths
- Promoted results-driven programs, aligning pursuits with overall enrichment goals
- Created and managed project plans, timelines, and budgets
- Sesame Flyers International - Brooklyn, NY
Babysitter
Summer Babysitter
06.2021 - 08.2021
- Played games, worked on puzzles, and read books to young children
- Communicate positively with children
- Organized and cleaned the home after activities by picking up toys and straightening up the playroom
- Prepared healthy, age-appropriate snacks and meals
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation
- Taught children to organize toys, wash hands, and share by leading by example
- Assisted children with homework assignments and special projects across different subjects
- Monitored children's play activities to verify safety
Education
High School Diploma -
Academy For Health Careers
Brooklyn, NY06.2024
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-Solving
Clear Communication
Cash Handling
Customer Engagement
Flexible Schedule
Menu Memorization
Assertiveness
Cleaning and organization
Timeline
Crew Member
The Cookie House
07.2023 - Current
Administrative Clerk
Sesame Flyers International
07.2022 - 08.2022
Babysitter
Summer Babysitter
06.2021 - 08.2021
High School Diploma -
Academy For Health Careers
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