Shania Smith
Kennedale,TX
Summary
Proactive worker in fast food industry who’s able to be successful in situations.
Overview
5
5
years of professional experience
Work History
Crew Member
Subway
11.2020 - 01.2021
- Communicated menu item information and offered suggestions to promote featured products.
- Reduced customer wait times by quickly and efficiently operating customer window and sales register.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Performed shift change tasks each day to keep store efficient and neat.
- Efficiently prepared sandwiches and other menu items for guests.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Assisted guests, including offering personable greetings and taking orders.
Server
Waffle House Restaurant
05.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Crew Member
Taco Casa
06.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma -
Kennedale High School
Kennedale, TX06.2018
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Cash handling
- Cleaning
Timeline
Crew Member
Taco Casa
06.2022 - Current
Server
Waffle House Restaurant
05.2021 - 05.2022
Crew Member
Subway
11.2020 - 01.2021
High School Diploma -
Kennedale High School