Summary
Overview
Work History
Education
Skills
Timeline
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Shanikqua Calhoun

Concord,NC

Summary

Dynamic leader with proven expertise in P&L management and staff supervision honed at Olive Garden. Excelled in driving business growth through strategic planning and performance improvement. Skilled in fostering customer loyalty and enhancing employee skills through effective communication and training. Achieved notable profit generation by implementing operational strategies and expense control.

Overview

11
11
years of professional experience

Work History

General Manager

Olive Garden
Charlotte, NC
02.2015 - Current
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, and company procedures.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee reviews, training, and schedules.

Education

Bachelor of Science - Resort Tourism Management

Coastal Carolina University
Conway, SC
12.2011

Bachelor of Science - Information Technology Concentration Cybersecurity

North Carolina Central University
Durham, NC
06.2027

Skills

  • P&L Management
  • Expense Control
  • Staff Supervision
  • Performance Improvement
  • Customer experiences

Timeline

General Manager

Olive Garden
02.2015 - Current

Bachelor of Science - Resort Tourism Management

Coastal Carolina University

Bachelor of Science - Information Technology Concentration Cybersecurity

North Carolina Central University