Summary
Overview
Work History
Education
Skills
Being a proud grandmother and just really enjoy people
Timeline
Generic

Shannon Carr

Columbia Falls,MT

Summary

Hardworking employee enthusiastic about learning new skills while providing excellent customer service. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.


Proficient with cash handling and problem resolution.


Communication is imperative in all business and is my top priority.

Overview

25
25
years of professional experience

Work History

Driver

Uber Eats
05.2020 - Current
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.

Personnel Coordinator

Walmart
05.1999 - 04.2022
  • Converted employee status from temporary to permanent.
  • Updated and maintained employee attendance records.
  • Coordinated employee training programs to improve productivity and performance.
  • Participated in the development of HR strategies, supporting company growth while maintaining a positive employee experience.
  • Managed employee exit interviews and paperwork.
  • Implemented performance management systems that encouraged continuous feedback, leading to increased employee satisfaction levels.
  • Established and maintained dynamic working relationships in course of work.
  • Developed and maintained an up-to-date job description database, facilitating accurate position postings and candidate evaluations.
  • Managed payroll processing activities accurately and efficiently each pay period, ensuring timely compensation for all staff members.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Collaborated with department heads to identify staffing needs, aligning resources with organizational objectives.
  • Facilitated employee termination process and performed employee exit interviews to relay pertinent information to appropriate personnel.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Conducted exit interviews with departing employees to gather valuable insights for future retention strategies.
  • Coordinated employee engagement events, promoting a healthy work-life balance across the organization.

Cash Office Associate

Walmart
05.1999 - 04.2022
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Inspected account books and recorded transactions.
  • Enhanced cash handling accuracy by implementing efficient counting and verification procedures.
  • Resolved customer disputes regarding payments or discrepancies, ensuring satisfaction through effective communication and problem-solving skills.

Education

Associate of Science - Health Management And Clinical Assistance

San Jose City College
San Jose, CA
03.1983

Skills

  • Customer Service
  • Flexible Schedule
  • Vehicle maintenance and repair
  • Business Management
  • Punctual and Reliable

Being a proud grandmother and just really enjoy people

Love spending time with my family and grandchildren.  We enjoy camping and doing anything outdoors. As far as loving people I have really never known a stranger.  My heart is big and I enjoy meeting people on a daily basis.  Tending to people brings me joy.  

Timeline

Driver

Uber Eats
05.2020 - Current

Personnel Coordinator

Walmart
05.1999 - 04.2022

Cash Office Associate

Walmart
05.1999 - 04.2022

Associate of Science - Health Management And Clinical Assistance

San Jose City College

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Shannon Carr