Shannon Carr
Columbia Falls,MT
Summary
Hardworking employee enthusiastic about learning new skills while providing excellent customer service. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Proficient with cash handling and problem resolution.
Communication is imperative in all business and is my top priority.
Overview
25
25
years of professional experience
Work History
Driver
Uber Eats
Boise, ID
05.2020 - Current
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Personnel Coordinator
Walmart
4051 E. Fairview Ave, Meridian Idaho 83642
05.1999 - 04.2022
- Converted employee status from temporary to permanent.
- Updated and maintained employee attendance records.
- Coordinated employee training programs to improve productivity and performance.
- Participated in the development of HR strategies, supporting company growth while maintaining a positive employee experience.
- Managed employee exit interviews and paperwork.
- Implemented performance management systems that encouraged continuous feedback, leading to increased employee satisfaction levels.
- Established and maintained dynamic working relationships in course of work.
- Developed and maintained an up-to-date job description database, facilitating accurate position postings and candidate evaluations.
- Managed payroll processing activities accurately and efficiently each pay period, ensuring timely compensation for all staff members.
- Advocated for staff members, helping to identify and resolve conflicts.
- Created and delivered HR training sessions to staff, managers and executives.
- Collaborated with department heads to identify staffing needs, aligning resources with organizational objectives.
- Facilitated employee termination process and performed employee exit interviews to relay pertinent information to appropriate personnel.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
- Conducted exit interviews with departing employees to gather valuable insights for future retention strategies.
- Coordinated employee engagement events, promoting a healthy work-life balance across the organization.
Cash Office Associate
Walmart
4051 E. Fairview Ave. Meridian Idaho 83642
05.1999 - 04.2022
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Inspected account books and recorded transactions.
- Enhanced cash handling accuracy by implementing efficient counting and verification procedures.
- Resolved customer disputes regarding payments or discrepancies, ensuring satisfaction through effective communication and problem-solving skills.
Education
Associate of Science - Health Management And Clinical Assistance
San Jose City College
San Jose, CA03.1983
Skills
- Customer Service
- Flexible Schedule
- Vehicle maintenance and repair
- Business Management
- Punctual and Reliable
Being a proud grandmother and just really enjoy people
Love spending time with my family and grandchildren. We enjoy camping and doing anything outdoors. As far as loving people I have really never known a stranger. My heart is big and I enjoy meeting people on a daily basis. Tending to people brings me joy.
Timeline
Driver
Uber Eats
05.2020 - Current
Personnel Coordinator
Walmart
05.1999 - 04.2022
Cash Office Associate
Walmart
05.1999 - 04.2022
Associate of Science - Health Management And Clinical Assistance
San Jose City College