Shannon Crist
Summary
Hardworking employee enthusiastic about learning the accounting and tax field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Tax Preparer
Jackson Hewitt Tax Services
Tuscola, Illinois
11.2025 - Current
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Collaborated with colleagues to develop best practices for efficient and effective tax preparation.
- Maintained compliance by adhering to current tax laws and regulations.
- Assessed client tax situations to determine best filing options.
- Researched complex tax issues utilizing online resources and professional tax software.
- Completed and filed returns with tax departments at local, state, and federal levels.
Owner/Operator
Neat Nonsense Cleaning Service
Douglas County, Illinois
05.2023 - Current
- Provided Residential & Commercial Cleaning Services
- Increased customer satisfaction by providing high-quality services and timely communication.
- Operated with safety and skill to avoid accidents and delays.
- Performed tasks as requested by customers.
- Scheduled dates and times for services to be performed.
Sales Associate
Dollar General Store
Arcola, IL
10.2017 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers.
- Helped customers locate products.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
Lead Hood Inspector
Herff Jones College Division
Arcola, IL
03.2008 - 10.2017
- Managed multiple concurrent projects successfully while adhering strictly to deadlines.
- Inspected and examined materials and finished parts and products for defects.
- Repaired faults & reassembled products.
- Monitored product quality at all stages of production process.
- Gathered and loaded materials to fill customer orders/stock onto an E.T.O.N. assembly line.
- Unload and inspected each finished graduate hood and prepare for shipping/storage.
- Kept detailed inventory of all materials/finished product/scrap.
- Created template used to catalogue inventory for the entire Hoods Division.
Education
High School Diploma - General Studies
Arcola High School
05.2000
Accounting -
Post University
04.2026
Skills
- Customer Service
- Problem solving
- Quality Control
- Documentation and reporting
- Inventory management
- Employee scheduling
Certification
- Department of Treasury Internal Revenue Service-Preparer Tax Identification Number (PTIN) P03407364
Additional Information
- I am passionate about numbers and customer service.,
- I believe that customer satisfaction and their repeat business is extremely crucial in order for any business to thrive.,
- MOTTO- "If it's not good enough for me, it's not good enough for you"
Timeline
Tax Preparer
Jackson Hewitt Tax Services
11.2025 - Current
Owner/Operator
Neat Nonsense Cleaning Service
05.2023 - Current
Sales Associate
Dollar General Store
10.2017 - 02.2021
Lead Hood Inspector
Herff Jones College Division
03.2008 - 10.2017
High School Diploma - General Studies
Arcola High School
Accounting -
Post University