Shannon Hunter
Tarpon Springs,FL
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level truck based customer support coordinator position. Ready to help the team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Server Manager
First Watch Daytime Cafe
Oldsmar, FL
10.2016 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Optimized server configurations for improved performance, reliability, and costefficiency.
Yoga Instructor
Self-employeed
Phoenix, AZ
06.2021 - 01.2024
- Educated clients on the benefits of a consistent yoga practice for stress reduction, improved flexibility, and overall mental clarity.
- Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
- Offered one-on-one or small-group instruction for students needing additional attention and support.
- Boosted class attendance by offering workshops and special events focused on mindfulness, meditation, and other wellness topics.
Education
High School Diploma -
Hollywood Hills High School
Hollywood, FL200 HR YTT - Yoga
Livin’ In Flow
Phoenix, AZ06.2021
Skills
- Operating system management
- Team Training
- Backup Management
- Crew Coordination
- Capacity Planning
- Incident Management
- Customer Service Management
- Organization
Timeline
Yoga Instructor
Self-employeed
06.2021 - 01.2024
Server Manager
First Watch Daytime Cafe
10.2016 - Current
High School Diploma -
Hollywood Hills High School
200 HR YTT - Yoga
Livin’ In Flow