Shannon McNamara-Burkett
Tobyhanna,PA
Summary
Experienced property management professional with a strong drive and dedication to customer service. Familiar with Microsoft word and office equipment. Proficient in conducting thorough property inspections and resolving issues proactively to ensure tenant satisfaction. Known for building and maintaining excellent relationships with guests, creating a comfortable and confident atmosphere. Adept at problem-solving and enhancing the overall guest/ client experience.
Overview
2026
2026
years of professional experience
Work History
Property Manager
Self Employed
03.2020 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
- Maintained positive guest relationships, ensuring clear communication and prompt resolution of any questions or issues
- Completed walk-throughs to identify required repairs
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of efficiency
Hair Stylist and Lash Technician
Deb Bazzle
05.2024 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Hair Stylist
Larissa Marie's Styling Salon
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques
- Processed payments, entering sales in register for prompt customer service
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services
- Scheduled customer appointments and rearranged individual time slots to meet demand
Hair Stylist
Atmosphere Salon and Day Spa
Education
Empire Beauty School
Shamokin Dam04.2000
High School Diploma -
Milton Area High School
Milton, PA06.1998
Skills
- Property management
- Property inspections
- Customer service-focused
Accomplishments
Many 5 star reviews of Customer Satisfaction. Helping to drive revenue up with positive guest and client experiences.
Timeline
Hair Stylist and Lash Technician
Deb Bazzle
05.2024 - Current
Property Manager
Self Employed
03.2020 - Current
Empire Beauty School
High School Diploma -
Milton Area High School
Hair Stylist
Larissa Marie's Styling Salon
Hair Stylist
Atmosphere Salon and Day Spa
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