Shannon Roop
Tiffin,OH
Summary
Dynamic Property Manager with extensive experience at Woda Cooper Companies, excelling in tenant relations and property inspections. Proven ability to enhance tenant satisfaction through effective communication and timely issue resolution. Skilled in lease renewals and payment collection, fostering positive landlord-tenant relationships while ensuring compliance with regulations.
Property management professional with solid background in handling wide range of residential and commercial properties. Expertise in coordinating maintenance, leasing, and financial activities, ensuring smooth operations and high tenant satisfaction. Known for strong team collaboration and adaptability to changing needs.
Overview
5
5
years of professional experience
Work History
Property Manager
Millennia Housing Mangement
09.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Property Manager
Woda Cooper Companies
11.2019 - 09.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Education
Associate of Science - Graphic Design
Terra Community College
Fremont Ohio05-1997
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Rent collection
- Lease renewals
- Exceptional oral and written communication skills
- Tenant relations
- Staff management
Timeline
Property Manager
Millennia Housing Mangement
09.2024 - Current
Property Manager
Woda Cooper Companies
11.2019 - 09.2024
Associate of Science - Graphic Design
Terra Community College
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