Summary
Overview
Work History
Education
Skills
Certification
Landscaping, Concerts, Kayaking, Spending time with and visiting family.
Timeline
Generic

Shannon Swainston

Sales Clerk Assistant Manager
Preston,Idaho

Summary

I am born and raised in Northern California. I married my high school sweetheart after we moved to Idaho when i was 15. We have 3 children, the youngest being 13, the oldest being 19, living in CA going to college. I have no immediate family in Utah or Idaho. We own our home and a small farm. My husband and I have both worked at the same jobs we started with just out of high school. I've been at mine for almost 21 years. I LOVE my customers! We know everyone on a personal basis.

I have one younger sibling that lives in Illinois and both of my parents are deceased. My dad was employed by Fred Meyer (currently Smiths Marketplace), as the Meat & Seafood Manager for seven years beginning in 1996. I currently own my own at home graphics business dong banners, partial wraps & vinyl logos and store fronts for most of Franklin County. I LOVE IT! I want to be able to keep doing that which is why I only want part time work.

I am ready for a change, ready for a challenge! I need something new in my life including new faces!

Overview

21
21
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

K & B Service
Lewiston, UT
10.2001 - Current
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Walked through store areas every [Timeframe] to identify and proactively resolve issues negatively impacting operations.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Analyzed and interpreted store trends to facilitate planning.

Education

High School Diploma -

Preston High School
Preston, ID
05.2001

Skills

  • Management Training
  • Pricing and Markdowns
  • Coaching and Mentoring
  • Store Opening and Closing
  • Marketing and Promotions
  • POS Systems
  • Strategic Merchandising
  • Department Oversight
  • Originality and Creativity
  • Work Planning and Prioritization
  • Time Management
  • Mathematical Calculation and Reasoning
  • Retail Operations
  • Inventory Control
  • Problem Anticipation and Resolution
  • Sales Promotion
  • Store Organization
  • Transaction Processing
  • Stock Rotation
  • Attention to Detail
  • Complaint Resolution
  • Regulatory Compliance
  • Consultative Sales
  • Verbal and Written Communication
  • Customer Service
  • Vendor Negotiations
  • Special Promotions Planning
  • Answering Customer Questions
  • Recycling and Conservation
  • Customer Relations
  • Retail Effectiveness
  • Database Maintenance
  • Price Structuring
  • Merchandise Stocking and Replenishing
  • Vendor Collaboration
  • Order Management
  • Supplier Relations
  • Supervisory Abilities
  • Money Handling
  • POS Terminal Operations
  • Inventory Tracking and Management
  • Stock Management

Certification

  • Vehicle Wrap Training Completion- 3 days (August 2014)
  • Food Handler Permit - exp 7/22
  • On & Off Premise alcohol Sales License

Landscaping, Concerts, Kayaking, Spending time with and visiting family.

I have taken the Master Gardener course through our local extension office. I like to work on my own yard with designing and planting. My husband and I like to attend concerts in SLC, UT a few or more times a year. We also enjoy going to car shows as we have an old pickup truck that we like to take. I enjoy kayaking the Oneida Narrows near me and the San Juan River down in Moab UT. I like to spend time watching movies and going to dinner with my family and going home to california for special occasions.I also enjoy attending festivals and the gardeners market!

Timeline

Assistant Store Manager

K & B Service
10.2001 - Current

High School Diploma -

Preston High School

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Shannon SwainstonSales Clerk Assistant Manager