Shaquana Fox
Fredericksburg,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Accurate
Fredericksburg, VA
02.2023 - 11.2024
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Personal Care Assistant
Peaceful Surroundings
Fredericksburg, VA
09.2019 - 02.2022
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
Customer Service Representative
Walmart
Fredericksburg, VA
05.2018 - 06.2019
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Developed strong customer relationships to encourage repeat business.
Education
High School Diploma -
James Monroe High School
Fredericksburg, VA06-2009
Some College (No Degree) - Phlebotomy
Vital Phlebotomy Institute, LLC
Fredericksburg, VASkills
- Clerical Support
- Administrative Support
- Data Entry
- Scheduling
Certification
- Certificate Phlebotomy
- PCA Certificate
References
References available upon request.
Timeline
Receptionist
Accurate
02.2023 - 11.2024
Personal Care Assistant
Peaceful Surroundings
09.2019 - 02.2022
Customer Service Representative
Walmart
05.2018 - 06.2019
High School Diploma -
James Monroe High School
Some College (No Degree) - Phlebotomy
Vital Phlebotomy Institute, LLC
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