Summary
Work History
Education
Skills
Timeline
Generic

Sharniece Collier

Blythe,CA

Summary

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Kmart by adeptly managing transactions and resolving concerns. My reliability and exceptional problem-solving skills not only met but exceeded service goals, showcasing my ability to maintain efficiency and composure while fostering a welcoming atmosphere for all customers.

Work History

Customer Service Cashier

Kmart
Blythe, CA
06.2016 - 09.2016
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.

Education

Some College (No Degree) - Alcohol Abuse Counseling

Palo Verde College
Blythe, CA

Skills

  • Customer Complaint Resolution
  • Guest Services
  • Cash Handling
  • Merchandise Restocking
  • Payment Collection
  • Customer Service

Timeline

Customer Service Cashier

Kmart
06.2016 - 09.2016

Some College (No Degree) - Alcohol Abuse Counseling

Palo Verde College
Sharniece Collier