Sharodd Grandstaff
Douglasville,GA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Shift Leader
Six Flags Over GA
Austell, Georgia
03.2025 - Current
- Supervised team members during shifts to ensure smooth operations.
- Assisted in training new staff on company policies and procedures.
- Managed inventory levels and restocked supplies as needed.
- Handled customer inquiries and resolved issues promptly.
- Communicated daily goals and expectations to team members effectively.
- Assisted in training new employees on shift operations.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Delegated tasks to employees and monitored activities and task completion.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Customer Service Associate
Food depot
Douglasville, GA
02.2025 - 08.2025
- Assisted customers with product inquiries and order placements.
- Maintained cleanliness and organization of the store environment.
- Restocked shelves and ensured product availability for customers.
- Resolved customer complaints while maintaining a positive attitude.
Education
Alexander High School
Douglasville, GASkills
- Customer service
- Team leadership
- Employee training
- Inventory management
Timeline
Shift Leader
Six Flags Over GA
03.2025 - Current
Customer Service Associate
Food depot
02.2025 - 08.2025
Alexander High School