Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharonda Hart

Detroit,MI

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership. Energetic Cashier with 10+ years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport. Hardworking team member offering 10+ years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations. Energetic Cashier with 10+ years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport.

Overview

8
8
years of professional experience

Work History

Cashier Team Lead

Family Dollar
Detroit, MI
10.2018 - 03.2023
  • Answered customer questions and provided store information.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed payments promptly for customers to exceed productivity standards.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.

Cashier

Former mills
Detroit, MI
01.2015 - 10.2019
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.

Education

High School Diploma -

Highland Park High School, Highland Park, MI
15900 Woodward Ave
06.2005

Skills

  • Positive Attitude
  • Team Leadership
  • Heavy Lifting
  • Policy Enforcement

Timeline

Cashier Team Lead

Family Dollar
10.2018 - 03.2023

Cashier

Former mills
01.2015 - 10.2019

High School Diploma -

Highland Park High School, Highland Park, MI
Sharonda Hart