Sharrelle Alexander
Columbus
Summary
Reliable employee seeking Dealer Trainee position. Offering excellent communication and good judgment. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in customer services and care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Rideshare Driver
Uber, Lyft, DoorDash
01.2022 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Night Unloader
UPS
10.2022 - 01.2024
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Loaded packages onto pallets and into staging areas as directed.
Lead Assistant Manager
Dollar General
01.2020 - 10.2022
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Enhanced team productivity by implementing efficient work processes and streamlining operations.
- Facilitated training for associates through daily coaching and regular performance appraisals.
Tax Preaparer
Liberty Tax Service
01.2019 - 12.2019
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Education
Cosmetology License - Cosmetology
Columbus State Cosmetology School Salon Schools
Columbus Ohio02.2010
High School Diploma -
Columbus Africentric Early College
Columbus, OH06.2006
Skills
- Schedule Management
- Excellent navigation
- Customer Service
- Patience and understanding
Timeline
Night Unloader
UPS
10.2022 - 01.2024
Rideshare Driver
Uber, Lyft, DoorDash
01.2022 - Current
Lead Assistant Manager
Dollar General
01.2020 - 10.2022
Tax Preaparer
Liberty Tax Service
01.2019 - 12.2019
Cosmetology License - Cosmetology
Columbus State Cosmetology School Salon Schools
High School Diploma -
Columbus Africentric Early College
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