Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharron Austin

Montgomery

Summary

Resourceful professional with over two decades at AT&T Mobility, I have used my sales expertise and technical skills, driving client satisfaction through innovative solutions. My collaborative approach and strong communication have been pivotal in team training and achieving sales targets. I excel in regulatory compliance and relationship building, ensuring operational excellence, customer engagement, and information management.

Overview

30
30
years of professional experience

Work History

Retail Sales Consultant

AT&T Mobility
05.2000 - 11.2021

Leveraged extensive 21-year experience to excel in both sales and operations.

Advised on cutting-edge technology solutions to elevate business operations and drive client satisfaction.

Executed thorough evaluations of credit profiles ensuring qualification standards are met.

Delivered comprehensive customer service by facilitating informed purchasing decisions.

Present innovative products.

Supplied data on rival product specifications.

Addressed discrepancies in billing and merchandise-related disputes.

Engage in professional development workshops regularly.

Provides guidance during the training of new team members.

Demonstrated ability to reach targeted revenue milestones.

Maintained comprehensive knowledge of emerging phone and tablet models.

Devised and executed successful sales approaches.

Administered strategic marketing efforts to boost engagement.

Facilitated operations while ensuring quality customer service.

Ensured accuracy in documenting all inventory data on a regular basis.

Ensures accurate creation of product disposal documents.

Executed transactions using diverse payment options such as electronic checks and debit cards while adhering to corporate policies.

Maintained accuracy in processing data across purchase, storage, and merchandising platforms.

Consultant

Officer Training School Military Clothing and Sale
05.1995 - 04.1998

Coordinated with OTS instructors and a team of 12 to efficiently manage processing 300 Commissioned Officer Training (COT) and Basic Officer Training (BOT) trainees. Ensured accurate completion of uniform wear and military-issue item checklists in strict accordance with Air Force regulations.

Executed credit assessments for military financial assistance on behalf of commissioning personnel.

Maintained high accuracy in entering data consistently.

Executed secure management protocols for high-sensitivity documentation.

Microfilm Clerk

Colonial Mortgage
04.1993 - 05.1995

Ensure documents are properly filmed, stored, and retrieved

Reviewed incoming documents and created copies for distribution.

Categorized documentation alphabetically based on content, dates, and significance.

Executed data input tasks accurately.

Ensured accurate record-keeping by updating entries for additions to the archive.

Resolved inquiries by locating and extracting relevant files.

Processing incoming and going correspondence

Checkpoint Security

Dannelly Field Airport
12.1991 - 07.1993

Ensure the safety and security of passengers at the airport checkpoint by identifying and preventing prohibited items from boarding aircraft

Directed travelers during the screening procedure.

Inspected carry-ons and passenger belongings using advanced x-ray technology.

Recognize potential threats in x-ray images for additional examination.

Execute manual searches of luggage when required

Monitored metal detector operations ensuring passenger compliance.

Engaged in hand wand operations during necessary situations.

Assessed possible dangers by evaluating observed behaviors and items.

Flagged and communicated suspicious activities to relevant authorities.

Education

Bachelor Of Science - Resources Management

Troy State University of Montgomery
Montgomery, AL
05.2003

Skills

  • Sales expertise
  • Technical skills
  • Retail store operations
  • Product recommendations and merchandising
  • Trend awareness
  • Customer engagement
  • Sales problem-solving
  • Teamwork and collaboration
  • Policy and procedure adherence
  • POS system operation
  • Loss prevention
  • Regulatory compliance
  • Independent judgement
  • Relationship building
  • Data entry accuracy
  • Information Security
  • Accurate Observation
  • Strong communication and interpersonal skills
  • Goal driven

Timeline

Retail Sales Consultant

AT&T Mobility
05.2000 - 11.2021

Consultant

Officer Training School Military Clothing and Sale
05.1995 - 04.1998

Microfilm Clerk

Colonial Mortgage
04.1993 - 05.1995

Checkpoint Security

Dannelly Field Airport
12.1991 - 07.1993

Bachelor Of Science - Resources Management

Troy State University of Montgomery
Sharron Austin