Shaunna Blockland
Denver,CO
Summary
Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.
Overview
4
4
years of professional experience
Work History
Account Manager
Discount Dumpster CO
12.2022 - Current
- Account Manager who works directly with homeowners and businesses on getting them the correct product while providing knowledgeable and friendly customer service.
- Maintaining contact and good communication throughout the entire sales cycle to ensure the customer is satisfied.
- Answer 50-75 calls a day, manage customer accounts, while generating over 100k a month in revenue.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Assistant Property Manager
Hines
01.2021 - 12.2022
- Assist upper management with tenant vacancies
- Accounts payable and receivable
- Coordinating tenant events
- Handled tenant complaints promptly and appropriately, coordinating maintenance requests, and other support services.
Administrative Assistant
Laird Plastics
01.2020 - 12.2022
- Point of contact for client accounts
- Accounts payable and receivables
- Financial reports.
Education
Bachelor's Degree - Organizational Leadership
University of Cincinnati
Cincinnati, OH01.2020
Skills
- Time Management
- Customer Service
- Product Knowledge
- Project Management
- Lead Generation
- Client Relationship Management
- Calendar Management
- Data Entry
References
References available upon request.
Timeline
Account Manager
Discount Dumpster CO
12.2022 - Current
Assistant Property Manager
Hines
01.2021 - 12.2022
Administrative Assistant
Laird Plastics
01.2020 - 12.2022
Bachelor's Degree - Organizational Leadership
University of Cincinnati
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