Shawn Jackson
New Orleans,LA
Summary
Dynamic and results-driven professional with experience at Popeyes Chicken, excelling in customer service and teamwork. Proven ability to multitask effectively in high-pressure environments while maintaining safety and quality standards. Recognized for strong communication skills and leadership qualities, contributing to enhanced customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Popeyes Chicken
New Orleans, LA
04.2024 - 12.2025
- Collaborated with team members to meet daily operational goals.
- Adapted quickly to changing priorities during peak service times.
- Engaged customers to ensure satisfaction and address concerns promptly.
- Supported training of new crew members on procedures and policies.
- Worked well with teammates and accepted coaching from management team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Crew Member
Taco Bel
New Orleans, LA
04.2023 - 02.2024
- Provided excellent customer service in high-volume environment.
- Operated point-of-sale systems to process transactions efficiently.
- Maintained cleanliness and organization of dining and kitchen areas.
- Assisted in food preparation following safety and quality standards.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Crew Member
Orleans Furniture
New Orleans, LA
01.2022 - 03.2023
- Provided exceptional customer service by assisting customers with product selection and inquiries.
- Operated point-of-sale system efficiently, processing transactions accurately and promptly.
- Maintained store cleanliness and organization, ensuring a welcoming shopping environment for customers.
- Assisted in inventory management by restocking shelves and tracking product availability. Also loaded and unloaded trucks.
Education
High School Diploma -
McDonald 35
New Orleans, LA05.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cleaning
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Flexible schedule
- Integrity and honesty
- Safety awareness
- Leadership qualities
- Heavy lifting
Certification
Twic card holder
Timeline
Crew Member
Popeyes Chicken
04.2024 - 12.2025
Crew Member
Taco Bel
04.2023 - 02.2024
Crew Member
Orleans Furniture
01.2022 - 03.2023
High School Diploma -
McDonald 35