Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawna-Kay Williams

Mamaroneck,NY

Summary

An ambitious and driven college graduate seeking a position in a successful and growing work environment with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

CSC Solutions LLC
01.2023 - Current
  • Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
  • Managed office communications, ensuring timely responses and maintaining professional relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Retail Sales Associate

Kohl's
Ohio
04.2020 - 12.2022
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Managed inventory levels, ensuring stock availability and organized displays for optimal presentation.
  • Trained new associates on store policies and customer service protocols, fostering teamwork and efficiency.
  • Executed daily merchandising strategies, aligning product placement with promotional events to boost sales.
  • Monitored cash register operations, ensuring accuracy in transactions and adherence to company procedures.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

Giant Eagle
Ohio
05.2018 - 11.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Associate of Applied Science - Nursing

Hostos Community College
Bronx, NY

AAS - Criminal Justice

Eastern Gateway Community College
Steubenville, OH
06.2023

High School -

Dublin Scioto High School
Dublin, OH
05.2021

Skills

  • Office administration
  • Computer skills
  • Customer service
  • Data entry
  • File organization
  • Filing
  • Critical thinking

Timeline

Administrative Assistant

CSC Solutions LLC
01.2023 - Current

Retail Sales Associate

Kohl's
04.2020 - 12.2022

Cashier

Giant Eagle
05.2018 - 11.2019

Associate of Applied Science - Nursing

Hostos Community College

AAS - Criminal Justice

Eastern Gateway Community College

High School -

Dublin Scioto High School